Store policies
Shipping & returns.
Example policies for Fast Power Sports apparel and accessories shipped within the United States. Final terms require owner approval before launch.
Draft example — update these terms to match your actual fulfillment partner, rates, and return address before opening orders.
1. What these policies cover
These shipping and return terms apply to apparel, headwear, accessories, and other merchandise purchased through the Fast Power Sports online store. Machine orders, parts, and build consultations are handled separately through direct written quotes.
2. Shipping area
We ship merchandise to all 50 US states, Washington D.C., and Puerto Rico. We do not ship apparel orders internationally at launch. Military APO/FPO addresses may be supported at checkout if the carrier accepts them.
3. Processing and delivery
Orders are typically processed within one to two business days. Business days are Monday through Friday, excluding US federal holidays. Delivery time depends on the shipping method selected and your location. Estimated delivery windows are shown at checkout before you confirm your order.
Once your order ships, you will receive a tracking number by email. Tracking information may take up to 24 hours to update after the carrier scans the package.
4. Shipping carriers and methods
We use major US carriers such as USPS, UPS, and FedEx. Available service levels are displayed at checkout and may include economy, standard, and expedited options. We reserve the right to substitute an equivalent or faster carrier when necessary.
5. Lost, stolen, or damaged packages
If your package arrives damaged, contact us within seven days of delivery with photos of the item and packaging. For packages marked delivered but not received, check with household members, neighbors, building management, and the carrier first. If the issue is not resolved, contact us and we will work with you and the carrier to determine the appropriate next step.
6. Returns
Merchandise may be returned within 30 days of delivery for a refund to the original payment method. Items must be unworn, unwashed, and in original condition with all tags attached and original packaging included.
The following items cannot be returned: worn or washed items, items missing tags, customized or personalized orders, clearance or final-sale items, and gift cards.
7. Exchanges
We offer size exchanges when stock is available. To exchange an item, return it following the process below and place a new order for the size you need. This ensures the replacement ships quickly and is not held up by inventory changes.
8. How to return an item
- Email support with your order number and the items you want to return.
- Wait for return instructions and a return authorization if required.
- Pack the item securely in its original packaging, include the packing slip or order number, and ship it to the return address provided.
- Refund processing begins after we receive and inspect the return.
Return shipping is the responsibility of the customer unless the item was defective or incorrectly sent. We recommend using a trackable shipping method.
9. Refunds
Approved refunds are issued to the original payment method within five to ten business days after we receive and inspect the return. Shipping charges are not refunded unless the return is due to our error or a defective item.
10. Questions
Contact Fast Power Sports through the Contact page for help with shipping, returns, or order status.
